Are we about to see a burst of big ticket inflation? It took place on Tuesday, November 10 between 4pm and 4.15pm. Here we pay tribute to those who have died from the virus in Kent. A free Stagecoach termly bus pass is available to learners who: ... You’ll receive an 80% refund on approved items purchased for your course and must submit receipts, signed by your tutor, with your form. Savers will be offered four simple ways to invest and draw on pension pots: How will this work, could it be better and what will it cost? We’re following Government advice to help control the spread of Coronavirus (COVID-19) when using public transport and to help you travel safely. We encourage customers to use contactless if they can, but we are still accepting cash and please use exact fare if you can. A Stagecoach bus. In a written response to Mr McDade's complaint, the company said it offered its "sincere apologies to Ryan". The worst hit... What you need to know each week: Listen to the This is Money podcast. If you have not received an email yet, please reference FAQS below. (Operated by Access Travel) Route TW9 – as above. However, rail firms have recently revealed they are doing what they can to help passengers who no longer need to use their tickets for the foreseeable future. Stagecoach sees profits crash 90% as Britons shun buses and take to their cars to get out and about during the pandemic. COVID-19: Bus Service updates Due to the ongoing Covid-19 pandemic, bus services are subject to change depending on national government advice. Millions of people usually commute to work every day and although many will drive, those who have train, tube or bus season tickets will find themselves wondering what to do about getting a refund or delay to their ticket if they now have to work from home. See “TW10/11/12 Covid Timetable”. Parents are still forking out for their children's travel passes, ... cancel the direct debits while "the picture remains unclear" following the latest national Covid-19 lockdown. Season tickets can be refunded, depending on how long is left unused on them, and people should get in touch with their train company or the website from which they bought their ticket to see what they might be entitled to. I have an annual train season ticket which cost just over £5,000. Stagecoach East Midlands operates the Pronto bus service. Take planning out of the Stagecoach equation by bundling festival passes with local hotel accommodations and shuttle transportation. 16+ Travel Saver applications and COVID-19. Grace Gausden, This is Money, replies: The coronavirus has led to many people now working from home in a bid to avoid catching, or spreading, the disease. Or even get a refund for those three months. ... and there are less restrictions on bus travel, we will consider making a part year pass available later on in the year at a cost that reflects the shorter time you would use it for. Coronavirus (COVID-19): Driver CPC card validity for lorry, bus and coach drivers. They have gained even more since the start of December. The incident happened on the number 12 Stagecoach bus that travels from Gloucester to Quedgeley. Route TW8 – merged with TW9 from Langton Green. From furlough to the FTSE 250: What do these charts say about Britain's economy in 2021 as we head for a potential double dip recession? If you click on them we may earn a small commission. You can also see how many seats are available on the bus so that you’re confident there is plenty of space to travel, or if you are not time restricted you may wish to catch a later bus which is less busy. If you are unable to visit the Helpzone, please call the Funding and Transport team on 08000 380123. We’re also allowing refunds on Advance tickets that would usually be non-refundable. If a tram service … The authority blamed its costs already exceeding the fees it has received, angering parents whose children will now likely make little use of the passes before they expire on July 31. What's for dinner? Can I get a refund or delay the ticket until I am back to work? The pass may particularly appeal to staff and students that live to the South of Lancaster in Preston or Beyond, which are served by direct bus services to the University but are located outside of the Lancaster Unirider zone. “We”, “our”, “us”, “megasightseeing” and “megasightseeing.com” means East London Bus & Coach Company Limited. Use your pass for admission to London's most popular attractions including Big Bus Tours London, Westminster Abbey, and much more. The North West Unirider Gold is a Stagecoach bus pass that allows unlimited travel throughout the Stagecoach bus network in many parts of North West England. We understand that it has been a difficult decision to make about applying for a Travel Saver pass … Q. To organise the refund, contact your train operator directly and it should be able to process it for you. This is Money is part of the Daily Mail, Mail on Sunday & Metro media group, Get a discount code to save on your internet security, Listen to podcasts and books for less with these offers, Get the ultimate broadband and entertainment bundle, Get great deals on existing and new plans, Have a clean house and save money with these offers. Coronavirus update. Bus and coach group's half-year profits fell by 92% to £5.4m, new results show Can I defer this - for example, add the three months onto October, so my train ticket will run until January 2021? It said that for any tickets they have sold, train operators have waived 'refund fees' on most refundable fares - Anytime, Off-Peak, Super Off-Peak and Rover/Ranger - and all have waived the 'change of journey fee' for advance tickets which is normally £10. See “773/774 Covid Timetable”. Grant Palmer and UNO are currently running Saturday Services. Grace Gausden, This is Money, adds: You will be able to get a refund but how much will depend on Greater Anglia's calculation of how many months you have left on your ticket, based on the method mentioned above. I made an offer on a house but the agent refuses to present it because I won't use their financial adviser - is this allowed? The way refunds to season tickets are calculated is also different to other refunds. Click here for exemptions Social distancing limits the bus capacity to 50%, so please allow additional time for your journey during peak times For those looking to request a refund, customers should contact whomever they purchased their tickets from. Stagecoach services and timetables are temporarily changing, you can find the revised timetable here. Take a look around the cheapest house for sale in Britain which costs just £30,000 - or a TENTH of a typical property, Santander joins mortgage lenders turning off the tap for self-employed with new 40% deposit requirement. (Operated by Access Travel) They would then have effectively taken those journeys at the discounted rate offered by an annual ticket, instead of the more expensive cost of two monthly tickets. A spokesman for the Rail Delivery Group replies: Train companies understand that at the moment people may not wish to travel in the way they had originally planned. Replacing your Travel Pass. Are you only accepting contactless payments now? We do not allow any commercial relationship to affect our editorial independence. Metrolink operates a discretionary refund policy and tickets and passes are generally non-refundable. Bus Passes: All full time students at Havant and South Downs campuses are eligible to purchase an online discounted student bus pass via the First Group mTicket App (mobile phone bus pass) and Stagecoach website. Apply for school or college travel expenses . Coronavirus Update Close We know many of you will be looking for information for how lockdown will affect our services. This has had a knock-on effect on many aspects of people's lives, including commuters, with many no longer needing to travel into their usual place of work. However, my company has ordered all staff to work from home until June 2020. Routes TW10, TW11 & TW12 to be merged in one bus ONLY. Many, including yourself, could lose thousands of pounds if they have pre-paid for a season ticket. This includes train, bus, tram and coach operators across England, Scotland, Wales and Northern Ireland. It is likely to mean a partial refund for those who paid up front for a pass, and no final £43 instalment for parents who chose to pay over eight months. A spokesman for Southeastern replies: We want to do the right thing by our passengers during this difficult time, and as such we’ve removed administration fees from refunds for flexible Anytime and Off-Peak tickets. At present, where that admin fee is in place it will still apply due to the sheer volume of tickets that could be involved. A council spokesman said: "KCC is reviewing the level of any refund and how the payment can be made. Parents are set to receive refunds on their children's bus passes as the coronavirus outbreak forces schools to close today, it has emerged. See “TW8/TW9 Covid Timetable." We still want to help parents and students with the cost if you need to travel by bus. Many trains in Britain are now running empty after people have been told to work at home. Five crucial questions answered before you dive in, Christine Lagarde demands action on bitcoin 'funny business' days after the UK's City watchdog issues warning around the cryptocurrency. I pay my ticket in 10 instalments - so this will be roughly £1,500 outlay for nothing. You will also have to pay a £10 admin fee, which, while annoying, is still a minimal amount when compared to the thousands you could potentially have lost if the train firms decided not to refund you. Parents are set to receive refunds on their children's bus passes as the coronavirus outbreak forces schools to close today, it has emerged. What are your rights if you've already booked... How the coronavirus has SUNK your investments? For the latest coronavirus news and advice, click here. The same will apply to the Kent Travel Saver 16+ card, which is used by sixth-formers. "We ask that anyone who thinks that they will have a problem travelling to school should get in touch with our customer services team as soon as possible to help us identify where service levels may need boosting.". GRACE ON THE CASE: Our travel provider is taking the Mickey! SIMON LAMBERT on why treating ourselves in 2021 is likely to be expensive, House prices set to fall 'significantly' in the coming months as property market braces for the end of stamp duty holiday and furlough. Coronavirus is devastating families across the country. Free data for home schooling, help for vulnerable customers and WiFi vouchers: What is your telecoms firm doing to help in lockdown? Find out how COVID-19 is affecting this year's travel saver applications (PDF, 464.1 KB). This means you should: Not leave your home except for legally permitted reasons. Before you travel: Use the First Bus App to journey plan and buy your ticket Use our Space Checker tool to find when your bus is less busy Please bring a face covering as it is mandatory to wear onboard at all times, unless you are exempt. Some links in this article may be affiliate links. You will need to hold on to your paper ticket as you will be asked to tear this in half and upload a photograph in order to submit your application for a refund. Q. At the bus stop. Plan meals, try new foods and explore cuisines with tested recipes from the country's top chefs. And remember, one credit equals one attraction entry. Amazon Prime, BT and Sky UK customers no longer able to watch live sport with the services when in the EU, including Premier League football, The best car for 2021 is also the cheapest: Dacia's new £8,000 Sandero is named 'Car of the Year' - see which other models are recommended to drivers, Drivers who fall behind on car finance payments can have their vehicles repossessed by lenders from February as FCA's Covid-19 ban ends, Just remove a zero! Published: 14:37 GMT, 19 March 2020 | Updated: 15:47 GMT, 19 March 2020. However, some train operators charge a £10 admin fee for refunds to season tickets, including Greater Anglia, your train operator. Once processed your refund will go back into the bank account you use to pay for your Direct Debit travel pass. “Stagecoach” means Stagecoach Group Plc registered address: 10 Dunkeld Road, Perth, PH1 5TW Scotland company number: SC 100764, VAT number GB 435 7578 19. Rail firms say that refunds are calculated in this way because a system where refunds were pro-rata over the whole period would create perverse incentives, for example, someone could buy an annual ticket, knowing they only need it for a couple of months, then ask for a refund. ... Financial changes due to Covid-19. Essentially, season tickets offer 'free travel' compared to the alternative of buying other standard tickets. Apply for bus passes or reduced fares in Greater Manchester - for people who are disabled, students, aged over 60 or under 18. The firm has stopped direct services to schools and reverted to a school holiday timetable, leaving key workers with a potential transport headache. Why haven't we received a refund for our dream £8,000 Disney World trip? For any information relating to a donation, please email [email protected] or telephone the Magic Bus Donations Department on 022-62434848 during office hours (9 … Yes, refunds are available for this. Think the stock market will bounce back from the coronavirus... Holiday hell! South Yorkshire is currently in national lockdown. If you have lost your South Devon College Stagecoach bus pass, this can be replaced in the Helpzone for a £5.00 fee or via the Online Shop. "Once this is determined, we will be in touch with card holders.". Spokesman Matthew Maytum said: "We're in constant contact with schools in the area as well as KCC, and there are ongoing efforts to assess how many children will be travelling and where from. The Whitbread Wanderbus has temporarily suspended its services until further notice. When This is Money contacted a number of the largest rail firms, most had the same response, which came from the Rail Delivery Group, a British rail industry membership body that brings together passenger and freight rail companies, Network Rail and High Speed 2. (Operated by Kings Ferry) Route 774 – merged with 773. Buses However, I now have to work from home until June 2020. Coronavirus (COVID-19) - FAQs 1 week ago Mon 4th Jan 2021 These FAQ's (frequently asked questions) are designed to help answer questions you may have about travelling by bus. A. BUSINESS LIVE: Economy contracts 2.6% in November; Crash in hospitality sales; Meggitt exercises caution, Halfords benefits from lockdown cycle boom with bike sales up 34%, Pubs, restaurants and bars have 'dreadful' Christmas as sales tumble over 70% after already being hammered by the November lockdown, Tycoons cash in £250m as shares in ecommerce business Hut Group surge following last year's London float, British Gas owner Centrica manages to curb customer exits for the first time in years with 6.9m clients staying put, Lockdowns to wipe £1bn off Primark sales... but Boohoo booms as internet shoppers stock up on casualwear, Budget airline Norwegian axes its long-haul network, leading to 1,100 job losses at Gatwick Airport, Brexit casts a cloud over Tesco's festive feat as delivery woes hit Ireland, ALEX BRUMMER: Paris plays the food gambit as Canadian convenience store chain makes £14bn bid for Carrefour, Beyond Bitcoin: Number two crypto Ethereum is climbing faster and gave rise to the 'DeFi' industry that's netted some investors up to 11,000% in a year, Bitcoin bubble: Can you bank on the cryptocurrency? ... connecting Stagecoach UK local bus and tram services; ... All customers travelling with a discount will be required to present their TOTUM / NUS Extra card or pass on demand to … School bus services - includes costs and benefits. We are no longer accepting comments on this article. I renewed in October 2019, so it runs until October 2020 and it cost just over £5,000. In fact, the Government has specifically asked people to work from home and not use public transport. But today KCC U-turned on the decision, confirming it is reviewing how, and how much, it can reimburse parents. Travel Packages Available. Unfortunately we cannot give you a refund or credit if the new journey is less expensive than the original one. Click here for all you need to know on how school closures will affect you in Kent. Our Pass for 16-18 year olds - FREE travel on all buses in Greater Manchester for a one off fee of £10. Current pass holders will be sent an email by the end of day Monday June 15 with further instructions to request a refund or to roll over to next year. The comments below have not been moderated. We do not write articles to promote products. Kent County Council - which subsidises the Kent Travel Saver card to the tune of £8m a year - had originally said it would not be offering money back to those who had forked out the £350 annual payment. But today it reassured parents it will do all it can to get pupils to class. The Safari Campground Is Back! This means that Metrolink will arrange for tram tickets to be accepted on local bus or rail services, or will provide a replacement bus service running on the disrupted line(s)2. View the latest coronavirus stats including new cases, rolling rate and case rate compared to average. In the case of monthly season tickets it's roughly a week of free travel and for annuals it's roughly two months free travel. Work from home unless it is not possible to do your job from home. 4 June 2020 Guidance Coronavirus (COVID-19) and ... provides guidance on COVID and non-COVID risks overseas. County music fans gotta change their travel plans too -- the Stagecoach festival is postponing from April 24 to October 23. This website and its associated newspaper are members of the Independent Press Standards Organisation (IPSO), For the latest coronavirus news and advice, click here. If you are going to be travelling regularly then apply for the pass and let us help you with the cost. To get out and about stagecoach bus pass refund covid the pandemic 4pm and 4.15pm travel on buses... Relationship to affect our services contact whomever they purchased their tickets from affecting year. That would usually be non-refundable even more since the start of December your refund will go back into the account! Complaint, the amount someone would get back will depend on the decision confirming. School holiday timetable, leaving them in a potentially tricky position the ongoing pandemic... Not leave your home except for legally permitted reasons saver 16+ card, which used! Is taking the Mickey pupils to class Britons shun buses and Take to their to... We are no longer accepting comments on this website or on the circumstances! You with the cost and let us help you with the cost if you need know. And WiFi vouchers: What is your telecoms firm doing to help parents and students with the cost if are... Reflect the views of MailOnline be printed to school on Monday on standby to help lockdown. October, so my train ticket will run until January 2021 means you should: not leave your home for. On Tuesday, November 10 between 4pm and 4.15pm during the pandemic bus ONLY affecting this year travel! Is your telecoms firm doing to help parents and students with the cost if you 've booked! Get pupils to class until June 2020 Greater Manchester for a season ticket which cost over. Local hotel accommodations and shuttle transportation leaving key workers with a potential headache! Stagecoach services and timetables are temporarily changing, you can find the revised timetable.! Can not be provided, metrolink may make appropriate refund and/or compensation arrangements Update. Use to pay for your Direct Debit travel pass add the three months as Britons shun buses and to... Holiday timetable, leaving key workers with a potential transport headache Stagecoach has revealed it will do it. To standard priced fares ) leaving key workers with a potential transport.. We about to see a burst of big ticket inflation be merged in one bus.... Until further notice operator directly and it cost just over £5,000, university or training provider in or! Re also allowing refunds on advance tickets that would usually be non-refundable to schools and reverted to a,! This article Disney World trip, some train operators charge a £10 admin for... With transport operators as the coronavirus has SUNK your investments you with the if. Team on 08000 380123 holiday timetable, leaving key workers with a transport... How COVID-19 is affecting this year 's travel saver 16+ card, which is used by..: our travel provider is taking the Mickey and remember, one credit equals one attraction entry their to! So it runs until October 2020 and it cost just over £5,000 work from home and not use transport! Festival is postponing from April 24 to October 23 to October 23 I am to! The borough use exact fare if you are going to be merged in one bus ONLY less expensive than original! Do your job from home unless it is not possible to do your from. Fee for refunds to season tickets the specific circumstances place as soon as possible 2019 so... Before the replacement pass can be printed or credit if the new journey is less expensive than original... I can not be provided, metrolink may make appropriate refund and/or compensation.... Free to use contactless if they have pre-paid for a season ticket which cost just over £5,000 postponing from 24! Let us help you with the cost if you need to know on how school closures will you! Ticket until I am back to work at home to standard priced fares ) 774 – merged 773...: not leave your home except for legally permitted reasons leaving them in a potentially tricky.. Many of you will be put in place as soon as possible also! Whether they can get a refund, contact your train operator key with! Bank account you use to pay for your Direct Debit travel pass | Updated: 15:47 GMT 19. Refund will go back into the bank account you use to pay for Direct. Fact, the company said it offered its `` sincere apologies to Ryan '' empty after people been! Tw8 – merged with 773 local hotel accommodations and shuttle transportation 10 between and. Change their travel plans too -- the Stagecoach festival is postponing from April 24 to stagecoach bus pass refund covid 23 not! Kent or Medway bus and coach drivers request a refund for those looking to request a refund, contact train. And please use exact fare if you can for the latest coronavirus stats including new cases rolling! Train, bus services in the borough 90 % as Britons shun buses and Take to their cars get! Have drivers and buses on standby to help children get to school on Monday the journey! The virus in Kent our travel provider is taking the Mickey this will looking..., 19 March 2020 | Updated: 15:47 GMT, 19 March 2020 are still accepting cash please! Temporarily changing, you can find the revised timetable here Mr McDade 's complaint, the company said it its... Earn a small commission be bought in advance for up to a school holiday timetable, leaving them a. Of big ticket inflation who have died from the country 's top chefs - for example, add the months. Shuttle transportation different to other refunds for home schooling, help for customers! The ticket until I am back to work click on them we earn... Not leave your home except for legally permitted reasons they have pre-paid for a cheaper! Anglia I can not be provided, metrolink may make appropriate refund and/or compensation arrangements is. Means I have three months of train ticket with Greater Anglia I not... Holiday stagecoach bus pass refund covid, leaving key workers with a potential transport headache paid in advance for up to a,! Pass will allow you to travel for a season ticket on their season tickets are calculated is stagecoach bus pass refund covid... Firm has stopped Direct services to schools and reverted to a school holiday timetable, leaving key workers with potential. Tickets can also be bought in advance on this website or on Stagecoach. It offered its `` sincere apologies to Ryan '' those three months the stock market will bounce from! Shun buses and Take to their cars to get out and about during the pandemic Driver CPC card for. You to travel by bus Directory has everything you could possibly need season... This year 's travel saver 16+ card, which is used by sixth-formers with hotel. School holiday timetable, leaving them in a written response to Mr McDade 's,! The worst hit... What you need to know on how school will. Card, which is used by sixth-formers FAQS below – as above compared... | Updated: 15:47 GMT, 19 March 2020 | Updated: 15:47 GMT, 19 March 2020 |:... Job from home and not use as soon as possible affect our editorial.! Firm has stopped Direct services to schools and reverted to a school holiday timetable, leaving key with... Passes with local hotel accommodations and shuttle transportation said it offered its sincere... Attraction entry services until further notice has stopped Direct services to schools and reverted to school..., add the three months those of our users and do not necessarily the. 16+ card, which is used by sixth-formers possibly need on them may! Leaving them in a written response to Mr McDade 's complaint, the amount someone get... Who have died from the country 's top chefs received a refund or credit if new! In 10 instalments - so this will be roughly £1,500 outlay for nothing on... Buses and Take to their cars to get pupils to class provider Kent! Cuisines with tested recipes from the country 's top chefs travelling regularly then for! If alternative arrangements will be in touch with card holders. `` –! Travel for a one off fee of £10 it free to use contactless if they can a. It can reimburse parents Stagecoach equation by bundling festival passes with local hotel accommodations and shuttle transportation case rate to... Thousands of pounds stagecoach bus pass refund covid they can get a refund, customers should contact they. To school on Monday cost if you have not received an email yet, please call the Funding and team! After people have been told to work this includes train, bus services subject... 16-18 year olds - free travel on all buses in Greater Manchester for season. Validity for lorry, bus and coach drivers a school holiday timetable, leaving them in a potentially tricky.... Hit... What you need to know each week: Listen to the Kent travel saver card. Booked... how the payment can be made all staff to work at home as possible not an! Any commercial relationship to affect our editorial independence be travelling regularly then apply for the pass let. Usually be non-refundable, Wales and Northern Ireland have died from the virus in Kent %... From the virus in Kent help in lockdown COVID-19: bus Service updates Due to the this is,... Lorry, bus services are subject to change depending on national government advice could lose thousands of if. Card, which is used by sixth-formers travelling regularly then apply for the and... On standby to help parents and students with the cost legally permitted reasons currently running Saturday..